Built on Integrity
Make factual claims. Preserve evidence. Be clear about what the data does and does not prove.
ABOUT OTISOS
OtisOS was created by a working HVAC technician who wanted the service workflow, customer records, diagnostics, equipment information, and documentation in one field-focused system.
It started as a tool for real service work and grew rapidly through hands-on use, testing, and refinement in the field.
Smith Commercial
Give HVAC professionals a field-first platform that connects service operations with evidence-driven diagnostics and equipment intelligence, helping technicians document work clearly and make better-informed decisions.
Make factual claims. Preserve evidence. Be clear about what the data does and does not prove.
Design for the realities of field work, not an idealized office workflow.
Keep company data separated and exclude customer PII and company revenue from anonymized intelligence aggregation.
Use field testing and feedback to improve workflows, databases, and diagnostic logic.
OUR STORY
OtisOS began with a simple goal: make HVAC field service easier to manage and diagnostics more structured. The first working platform was built, tested, and deployed through an intense 30-day development period.
During those 30 days, the project expanded from service workflow and customer records into evidence-driven diagnostics, equipment intelligence, technical-source mapping, estimates, invoices, reports, and the foundation for a multi-company platform.
A field problem becomes a software project: bring disconnected service tools and information into one HVAC-focused workflow.
The idea becomes a functioning prototype that can be used and evaluated against real service work.
Real jobs expose friction, missing steps, and opportunities to improve the workflow.
Thousands of equipment/intelligence records and hundreds of technical/OEM sources are integrated and mapped into the growing platform.
The 30-day build reaches its intended endpoint: a deployable OtisOS application ready for continued beta testing and development.
WHY OTISOS
Designed around HVAC field service by a working HVAC technician.
6,900+ equipment/intelligence records and 630+ technical/OEM sources, with literature coverage that may be direct or family/mapped rather than exact model-to-manual coverage.
Designed for use where the work happens, with mobile deployment and a broader desktop experience being developed from the same platform.
Beta participants help test the field workflow and improve databases and diagnostic logic.

OtisOS is being built to help HVAC professionals organize field work, diagnose from evidence, preserve service knowledge, and deliver professional documentation.
Join the beta program and help shape the future of OtisOS through real field use and feedback.