SUPPORT

We're here
when you need us.

OtisOS support is currently direct while the platform is in beta. Reach us by phone or email for product questions, beta help, or feedback.

Our goal: help you get back to the job.

Clear answers, grounded in the product that exists today.

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Direct support during beta.

No invented response-time guarantees. No fake chat queue. Just the contact methods currently available.

Ways to get help.

Email Support

Questions about OtisOS, beta access, troubleshooting, or feedback.

Email OtisOSOtisoshvac@outlook.com

Phone Support

Call the current OtisOS contact number for direct help.

Call 760-668-5785760-668-5785

Beta Feedback

Report field problems, missing information, workflow friction, or ideas from beta use.

Send FeedbackFeedback helps improve the beta.

Common support topics

  • Getting started with OtisOS
  • Using field workflows and diagnostics
  • Equipment intelligence and technical sources
  • Customer, equipment, estimate, invoice, and report records
  • Beta access and feedback

Support that matches the product.

Live chat, a formal ticket center, published support hours, and guaranteed response times are not advertised until those services are actually operational.

Contact Support
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Help us build a better OtisOS.

Tell us what's working, what's not, and what would make the platform more useful in the field.

Request Beta AccessLearn More